Anti-Spam Statement

When Dino RD&C sends commercial email to prospects and customers from dinoaihost.com or related addresses, we commit to the following:

• Accurate identification. Our header information (From, Reply-To, routing) accurately identifies Dino RD&C.
• Truthful subject lines. We do not use deceptive subject lines.
• Identification as advertising. Marketing messages are clearly identifiable as commercial.
• Physical postal address. Every commercial email includes our valid physical postal address (Dino RD&C LLC, 5830 E 2nd St, Casper, WY 82601, USA).
• Easy opt-out. Every commercial email includes a clear, conspicuous mechanism to opt out of further marketing email.
• Honoring opt-outs. We honor opt-out requests within ten (10) business days, free of charge, and do not require navigation through more than one webpage to opt out.
• No transfer of opt-out lists. We do not sell or transfer email addresses of people who have opted out, except where required to enforce the opt-out itself.
• Transactional and service emails. Service-related messages (order confirmations, support replies, security alerts, policy updates) are not marketing and are sent regardless of marketing opt-out status.

BOS supports outbound voice, SMS, and email. Customer is solely responsible for compliance with the laws that apply to those communications. Customer must:

• accurately identify Customer’s business in headers and subject lines;
• include a clear, working unsubscribe mechanism in commercial messages;
• include Customer’s physical postal address;
• honor opt-out requests within ten (10) business days;
• not send commercial email to harvested or scraped lists;
• not use false or misleading routing or transmission information;
• comply with the laws of any jurisdiction in which the recipient resides (including more restrictive state laws and, where applicable, Canada’s CASL or other foreign laws).

• obtain prior express written consent before sending marketing SMS;
• include “STOP to opt out” wording where required;
• honor STOP requests immediately and HELP requests with brand and contact information;
• comply with carrier 10DLC and short-code requirements as applicable;
• not send messages outside legal hours of day;
• not initiate marketing SMS via the AI agent without consent and disclosure.

• comply with TCPA, do-not-call requirements, state two-party-consent recording laws, and time-of-day rules;
• maintain accurate internal do-not-call lists and honor opt-outs;
• keep enabled the AI-disclosure announcement and recording-consent disclosure shipped with BOS.

These obligations are mirrored, in greater detail, in the Acceptable Use Policy.

If you believe you have received unsolicited commercial email from Dino RD&C itself, please email [email protected] with the subject “Spam Report” and include the original message with full headers. We will investigate and respond.

For unsolicited commercial messages from a Dino RD&C-powered customer business, we recommend contacting that business directly. You may also report the matter to us; we will coordinate with the business in good faith.

Dino RD&C LLC

5830 E 2nd St

Casper, WY 82601, USA

[email protected]